FAQ

LOGSTIAT SERVICES

1- Logistics technology.

2- Logistics consulting.

3- Structuring logistics companies.

4- Building logistics companies or logistics technology companies.

If our implementation is not satisfactory to any client, all payment will be refunded to the client.

– We work with our customers very seriously to make this logistics company a professional company that has all the established policy, procedure and tools necessary to manage company challenges, no matter how big they are.

– One of the most important reasons for the success of companies is the existence of  KPI’s & SLA for each department, and it is important to follow all that properly to ensure the continuity of the company.

Your company will be completely different from any other competitor in terms of professionalism and performance.

If the company is new, then it is necessary to build it from scratch, and the most important points are as follows

– Prepare the warehouses and be ready for any new project.
– Creating a new structure based on the proposed plan.
Providing TECH software.
– Training.
– Set the policy, KPI’s & SLA FOR THE COMPANY
– And many more.

Most of the departments will be built like:

– finance department.
– Operations Department.
– Procurement Section.
– Sales Department.
– Marketing department.
– Customer Service Department.

Our services do not include research and signing with the new customers, but what we will do in the correct structure of the company will enable the sales team to sign with many customers through all targeted sales channels.

Perhaps one of the most important points that we will focus on is reducing the expenses of each department with a high quality of service, and this is one of the reasons for our success.

One of the most important of sales channels is social media, as we will create all the necessary social media accounts them. We will also design a professional website for the company so that all services and information are available on it.

Once the client works with LOGSTIAT,we will be provided with many things that it can be raise the valuation of the company, as having a logistics system for example will increase the valuation of your company a lot, since most of the companies in the local market didn’t have their own systems.

A LOGSTIAT team will study all the capabilities of the company, and then the team will propose new services that will definitely help you to add one or more services that you depend on to increase the company’s income.

The Service Level Agreement (SLA) will be a constitution for this company, which each department will work on, and it will be referred to SLA.

Owning an SLA will be big jump for your company, as you can’t find any of the small, medium, and sometimes large companies that have their own SLA, and this is what will distinguish it from the rest of the competitors.

Digital transformation is an indispensable requirement, which allows you to view any data or any required data with ease, as digital transformation will reduce your monthly expenses by at least 20% – 40%, and it is also one of the foundations required to stand out from others and competitors.

Correct, our main task is to stop any manual work in any company and any department as much as possible, as each department will be completely digitalized in terms of technology and implementation.

The department managers will be trained on the vision and the new direction of the company from the Tech or administrative point of view, and then the department manager will implement it with his own team.

We didn’t hiring directly, but we choose the right person to manage the departments based on our experience in the local market, for example the sales manager or operations manager and others.

A LOGSTIAT team has a list that works on it for each warehouse, according to the required spaces, as the complete preparation of warehouses takes between 30-60 days as a maximum.

All of our systems are API with most international and local shipping companies and e-commerce platforms.

– Last mile system (driver application – customer control panel – admin control panel – automation updates – COD collection – returns – Inbound and outbound and others)

– WMS system (a control panel for customers – a control panel for the Admin – picking, packaging and dispatch – inventory management – shelf management – coding – receiving and identifying products and many others)

– Other systems for heavy transport, micro and others, according to the customer’s requirements.

Yes, It is.

It will be between 3-6 months as a maximum.

There will be two options:

1- We can hire a specialized team working under the company and implementing all requirements.

2- Or through the customer by Hiring his own tech team.

LOGSTIAT studies the type of your business, whether it is a Last Mile company or a Fulfillment company, etc. The method of work will be studied, or we will suggest the appropriate business model, and then will create logistics software for all requirements.

A Tech team is provided with separate service based on the logistics company’s tech needs.

A LOGSTIAT team is always with you, and yes, you can renew the TECH support at any time in the event that the contract period expires.

An fully logistic system will be provided, where we will provide you with a special control panel for the customer to manage his requests, as well as a special control panel for the Admin and employees with selected access.

Most of the technology will be on Amazon AWS, and here the customer’s decision will be on a server that he wants to work on, knowing that we only use trusted global servers.